Customer Support

Contact Support

Have questions or need help? Our support team is here to assist you.

support@sidehop.app

We typically respond within 24 hours

Manage Subscription

View your subscription details, update payment methods, or cancel your subscription.

Frequently Asked Questions

How do I cancel my subscription?

Click "Manage Subscription" above to access your billing portal where you can cancel anytime.

How do I get a refund?

Please contact our support team at support@sidehop.app with your order details.

How do coins work?

Coins are used to unlock story choices and generate new videos. You can purchase coins or subscribe for daily coins.

HomeBrowseStoriesAccount